Frozen shoulder, also called *adhesive capsulitis, is a condition where the tissue around the shoulder joint becomes painful and stiff, making arm movement increasingly difficult. If you have a painful, restricted shoulder, physiotherapy may help you manage symptoms, maintain useful movement and gradually rebuild function. Recovery is often slow: frozen shoulder commonly takes **one to three years to settle without treatment*, and there is no guaranteed timeline.
Key takeaways
- Frozen shoulder usually causes gradually increasing pain and stiffness, often affecting sleep and everyday tasks.
- It typically moves through painful, stiff and recovery stages, but these overlap and vary between people.
- Gentle, tailored movement can help; forceful stretching may aggravate a highly painful shoulder.
- Physiotherapy aims to manage pain and protect function while movement gradually improves, not to promise a cure or a set recovery date.
- Seek urgent medical review for symptoms such as shoulder pain with chest pain, fever, or significant pain after an injury.
- A physiotherapist or GP can assess your shoulder and help decide whether home care, further treatment or a referral is appropriate.
What causes frozen shoulder?
Frozen shoulder happens when the capsule surrounding the shoulder joint thickens and tightens, limiting movement. It can develop without a clear cause, or after an injury, surgery or a period when the arm has been kept still. It is more common in people with diabetes; thyroid conditions are also associated with it.
A stiff, painful shoulder does not always mean adhesive capsulitis. Rotator cuff problems, arthritis and pain referred from the neck can feel similar, so an assessment matters. Particularly if symptoms are severe, unusual or getting worse.
The three frozen shoulder stages
The *frozen shoulder stages* are a useful guide, not a timetable. They can overlap, and people do not necessarily experience them in a neat sequence.
• *Freezing (painful) stage:* Pain and stiffness gradually build, and reaching behind your back or overhead becomes harder. *Frozen shoulder pain at night* is common. This phase may last several months.
• *Frozen (stiff) stage:* Pain may ease, but stiffness and difficulty with everyday movement can remain. This phase may last several months or longer.
• *Thawing (recovery) stage:* Movement gradually returns. Recovery can take many months.
These timeframes vary considerably. Frozen shoulder is usually self-limiting, but it can be slow, and some people have lasting stiffness or symptoms. *Frozen shoulder physiotherapy* focuses on easing the burden of symptoms and helping you keep up daily activities while your shoulder recovers.
When to see a physiotherapist, and when to seek urgent care
Consider seeing a physiotherapist if shoulder pain or stiffness is affecting sleep, dressing, work or your ability to reach, lift or carry. Early assessment can help clarify what may be causing the problem and whether *shoulder pain physiotherapy* is a suitable next step.
Get urgent medical review if shoulder pain follows a significant injury (especially if you cannot lift your arm afterwards) or if you have fever with a hot, red or swollen shoulder. Seek emergency help for shoulder pain with chest pain or shortness of breath. Unexplained weight loss or a history of cancer with persistent, unexplained shoulder pain also warrants prompt medical assessment. These symptoms can have causes other than frozen shoulder.
What happens in an assessment?
A physiotherapist will ask when the pain began, what affects it, how it is disrupting sleep and daily activities, and whether you have had an injury or relevant health conditions. They may check how far you can move your arm yourself and how far it moves with assistance, as well as strength and how the shoulder responds to movement.
The assessment helps distinguish frozen shoulder from other problems. For example, arthritis may also restrict movement; a rotator cuff tear can cause pain and weakness; and neck-related pain can travel into the shoulder or arm. A GP may recommend imaging or other tests if the findings suggest another cause. A diagnosis cannot be confirmed from symptoms alone.
![A physiotherapist supporting a patient during a rehabilitation exercise]
Frozen shoulder treatment and physiotherapy by phase
*Frozen shoulder treatment* depends on your symptoms, movement and how easily your shoulder becomes irritated. A physiotherapist can tailor a programme to you rather than applying the same stretches to everyone.
• *When pain is prominent:* Aim to keep the arm comfortably in use while reducing activities that provoke a flare. Gentle range-of-motion work and pendulum movements may be appropriate; avoid forcing the shoulder through sharp or increasing pain. For sleep, try lying on your back or the less painful side, with a pillow supporting the affected arm. Ask your GP or pharmacist about suitable pain relief.
• *When stiffness is the main problem:* Your physiotherapist may gradually progress stretching and assisted movement, alongside hands-on treatment where appropriate. Heat or hydrotherapy may help some people feel more comfortable moving.
• *As movement returns:* Graded strengthening and practice of tasks such as reaching and lifting can help rebuild function. Progress should reflect how your shoulder responds, not a fixed schedule.
Beginner frozen shoulder exercises
Try these movements only if they feel appropriate for your shoulder. Start gently, stay within a comfortable range and progress as comfortable. A physiotherapist can show you how to adapt them.
1. *Pendulum swings:* Lean forward with your unaffected hand supported on a table or chair. Let the affected arm hang loosely and gently sway it forwards and backwards, then side to side. Try 20–30 seconds in each direction.
2. *Table slides:* Sit at a table with your affected hand resting on a cloth. Slide it forwards as you lean your body towards the table, stopping before the movement becomes sharply painful. Return slowly. Try 8–10 repetitions.
3. *Towel-assisted external rotation:* Lie down or sit with your elbows bent and tucked near your sides. Hold a light stick or rolled towel with both hands and use the unaffected arm to gently guide the affected forearm outwards. Hold for a few seconds; try 8–10 repetitions.
4. *Wall walks:* Face a wall and use the fingers of your affected hand to walk slowly upwards, only as high as comfortable. Pause briefly, then walk back down. Try 5–10 repetitions.
5. *Cross-body stretch:* Bring the affected arm gently across your chest, supporting it above the elbow with the other hand. Hold for 10–20 seconds without forcing the shoulder; repeat 2–3 times.
*Stop and seek advice if an exercise causes a marked increase in pain*, or if a flare does not settle. These examples are general guidance, not a personal exercise prescription.
Work and daily life
Small adjustments can make tasks more manageable. At a desk, keep frequently used items close and avoid holding the shoulder raised for long periods. When driving, position the seat so you do not need to reach far for the wheel or controls; do not drive if pain or restricted movement makes it unsafe. For dressing, putting the affected arm into a sleeve first may be easier. Keep carried loads light and close to your body where possible.
If a shoulder problem started at work or is affecting your capacity to do your job, discuss it with your GP, employer or insurer. Evaluate Health provides
[Workers’ Compensation and CTP support] (https://evaluatehealth.com.au/services/) and can coordinate an
[occupational physician referral] (https://evaluatehealth.com.au/services/) when work capacity needs assessment.
If physiotherapy is not enough
Physiotherapy is not the only conservative option. A GP or specialist may discuss a corticosteroid injection, particularly when pain is prominent. Hydrodilatation (in which fluid is injected into the joint) may also be considered. Neither is suitable for everyone, and the possible benefits and risks should be discussed with the treating clinician.
If symptoms remain substantially limiting despite appropriate non-surgical care, your GP may refer you to an orthopaedic specialist to discuss further options. Evaluate Health can coordinate care with GPs and specialists; we do not provide surgery.

Frequently asked questions
How long does frozen shoulder last?
It varies. The condition commonly takes *one to three years* to settle, and some people have lingering symptoms or stiffness. Physiotherapy may help manage symptoms and maintain function, but cannot promise a particular recovery date.
Is frozen shoulder permanent?
It usually improves over time, but recovery can be slow and some restriction may remain. If your shoulder is not improving or the diagnosis is uncertain, seek advice from a GP or physiotherapist.
Should I rest or keep moving it?
Use *relative rest*: reduce activities that sharply worsen pain, but keep the arm moving gently within a tolerable range. Avoid immobilising it for long periods unless a clinician advises you to.
Can physiotherapy help without injections?
Many people begin with conservative care, including advice, activity modification and an individually paced exercise programme. Whether this is enough depends on your symptoms and progress; discuss other options with your GP if pain remains difficult to manage.
Can frozen shoulder be treated over telehealth?
Telehealth can support follow-ups, exercise guidance and progression, particularly if you are in a regional area. An in-person assessment may be more appropriate for some people. Evaluate Health offers [telehealth consultations](https://evaluatehealth.com.au/services/).
Take the next step
If shoulder pain or stiffness is limiting your day, book a [physiotherapy assessment with Evaluate Health](https://evaluatehealth.com.au/book-your-appointments/). Telehealth follow-ups may suit regional patients. A GP referral can be helpful, but is not always required.
This article provides general information and is not a substitute for individual medical advice, diagnosis or treatment. Seek advice from a qualified health professional about your symptoms and before starting an exercise programme.